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What if
FenceDirect's prices are higher than others on the web?
As with all other purchases made from a retailer, whether on the web or in a
store, the buyer must be careful. There are companies willing to capture
business with lower prices, sometimes at the buyer's ultimate expense. We
are proud to have been the first company to sell only Jerith products; only
online. Other factors to consider when comparing FenceDirect.com to our
competitiors -
FenceDirect.com,LLC is:
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an award-winning dealer of Jerith Manufacturing Co.,
Inc., the leading ornamental aluminum fence manufacturer in the country.
the only fence company staffed entirely by people who used to work for Jerith in Philadelphia.
more knowledgeable about Jerith's fences. -
a member
of the Better Business Bureau. We
conform to the BBB's Code of Business Practices
and their Code of Advertising. You can be sure that we mean what we
say.
In
Addition:
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We promise
prompt attention to your order.
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We
automatically review your order to catch errors before the order
is passed on to Jerith.
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Note that we
do not accept credit card numbers online. For your safety and
confidence, we will contact you after we review your order to confirm
that the order will meet your needs, and to get the necessary
information for payment.
What standard colors
are available? All items except Patriot Ornamental Wire Fence are available in a black, white or
bronze FencCoat™ powder-coated finish. A gold color is also an option for
finials, ball caps and scrolls.
Can I use Jerith fence
as a railing? NO! Jerith's products are designed to be fences,
not railings. They have not been tested to meet railing codes; neither
Jerith nor FenceDirect will warrant their use as such.
Are line posts included
with the sections? No. All items are sold separately. That way, you
only need to order the parts you will use for a particular job.
Are caps included with
the posts? Standard post caps are included in the price.
Decorative ball caps are also available for an additional charge.
Are the sections and
gates assembled? Almost all fence sections and gates are shipped
fully assembled. Certain styles require finials and/or loops to be installed
in the field. Encore Aluminum Fence is fabricated, but must be assembled.
How tall is the actual
fence? Except where it is noted, the fence height shown is the
actual length of the pickets. The post usually extends an inch or so above
the pickets.
What is the post
spacing? For Residential Strength fences, the spacing is 72½"
from center of post to center of post. For Ovation, Regency, Encore and
Patriot the spacing
is 72". Industrial Fence is 71½" on Center.
How can I determine the
material I will need for my job? Just go to the page titled
It's Easy to Lay
Out the Job. There you will find step-by-step instructions. If
you still need help, just give us a call, or send a drawing of your project
by fax or mail. We'll figure out exactly what you need and give you firm
quote.
What do I have to order
with a gate? You must order
Heavy-duty gate posts. The Heavy-Duty posts are needed to support the weight of the gate and to withstand the constant
impact when the gate latches. Smaller gates require Extra Heavy 2"
Square Posts, while heavier gates may require 4" or even 6" Posts. The
size and weight of the gate determine which post is necessary, and the
estimate and order form will tell you when oversize posts are required.
The gate hinges may be installed directly to a wall or masonry post,
eliminating the need for one gate post. Be aware that such installations
require that the wall be absolutely plumb for the gate to work correctly. We
advise that wherever possible, two Heavy-Duty Gate Posts make installation
of the gate easier and more dependable.
All hardware is included for a
standard installation. Latches and hinges are included with each gate,
as are all necessary fasteners.
If you want a child-resistant magnetic latch (on
all styles except Ovation and Encore) you will have to order it.
You might also consider enhancing the appearance of your gates by ordering
ball caps (castings)
for the gate posts and/or scrolls for the gates (scrolls
& finials).
How far can the fence
rake (or rack)? Most sections of fence can rake about 12" over
their span. (Some styles move a bit more or less than 12". Check with us for
the differences.) If you want to follow a steeper slope than this without
stepping the fence, you need to order a "double punched" section. The square
holes in these rails are about twice as wide as in a standard rail to allow
for greater picket movement. Consequently, these rails allow a section to
drop about 36" over the length of the section. The additional charge for
these sections is $11.00 each. Order only as many of these special panels as
you need for your job.
The
Regency styles of Windsor Plus and Buckingham Plus can not
rake. The rings
that are installed between the pickets prevent raking so the fence sections
must be stepped to follow the grade. This is usually best achieved with the
use of unpunched posts and wall mount castings.
The Patriot Ornamental Wire Fence can not rake, so the fence sections must
be stepped to follow the grade.
What about touch-up
paint? Jerith ships a small bottle of touch-up paint with most
orders to cover minor nicks and damage that may occur in transit at no
charge. There are also cans of spray paint available for purchase. Do not
use these air-dry paints to cover large areas because they will weather and
fade at a different rate than the FencCoat™ powder-coated finish. These
paints are not guaranteed for that reason.
How do I attach the
fence to a column or the house? On all fences except Encore and
Patriot, use wall mounts to fasten the
rails of the fence to a column. Wall mounts are small aluminum castings
which go over the end of a rail and have two holes to attach them to a
column or wall. There are two types of wall mounts. The standard ones are
fixed at 90° to attach straight onto the column. The adjustable wall mounts
swivel to allow mounting at an angle of up to 45°. Wall mounts can also be
used on our posts when you need to follow an unusual angle, or if you are
stepping the fence sections rather than raking them.
How do I handle corner angles
that are not 90 degrees? It is
possible to use standard posts. For example, if the angle is greater
than 90 degrees you can use a standard line post. If the angle is between 45
and 90 degrees, you may use a corner post.
The standard posts have clearance in the holes
that are punched to accept the horizontal rails of the fence sections. They
will allow you to move the post to accept the sections. If the pre-punched
holes need more clearance, they can be easily enlarged using a small flat
file.
An easier, and in most cases, a more attractive
installation may be achieved by using adjustable wall mounts. These are
aluminum castings, powder coated to match your fence, that allow you to
install the fence sections into the posts at almost any angle. They fit onto
the end of the horizontal rails, and swivel to fit the post at whatever
angle is needed. The castings are then fastened to the post.
These castings must be ordered, and are
inexpensive. In addition, you will need to order end posts or blank posts
instead of corner posts when using wall mounts so there will be no
pre-punched holes. Blank posts will cost the same as standard corner posts.
What should the spacing
be when I am installing between columns? The maximum distance
between columns is the standard post spacing times the number of sections
between the columns, minus the width of one post.
For example, if you want to space your columns
so that three Residential sections fit between them, take 3 times the post
spacing of 72½" minus one 2" post.
(3 x 72.5") - 2" = 215.5" or 17'-11½" between
columns.
How do I attach the
fence to the deck around a pool? To fasten posts to a concrete
slab, Jerith always recommends that you core drill the concrete. That can be
done with a large drill and a hollow carbide bit; equipment is usually
available at any tool-rental company.
If this is not feasible, then you may be able to
use deck mounts. Jerith's deck mounts are unique, and are the best offered
anywhere. These two-piece aluminum castings fit inside the bottom of a post,
and secure to the post through the expansion of the two pieces by tightening
a bolt. You must supply the four bolts required to attach the deck mounts to
the concrete itself. Do not use deck mounts on fences taller than 4' high
or for gates posts! They will fail!
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